Terms of service

Terms & Conditions

Introduction

Welcome to The Pearl Perfume. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

If you have any questions regarding these terms, products, or services, please contact our customer support team.

Customer Support: thepearlperfume@gmail.com

Business Location: Mandsaur, Madhya Pradesh, India

Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website immediately.

These terms apply to all users, including customers, browsers, merchants, and contributors.

Use of Website

  • By using our website, you confirm that all information provided by you is accurate and up to date.

  • We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

  • We may refuse service or restrict access to users who violate these terms or applicable laws.

  • You are responsible for maintaining the confidentiality of your account information.

Orders and Payments

  • All products displayed on the website are subject to availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices may change without prior notice.

  • Payments can be made using approved online payment methods and Cash on Delivery (where available).

  • Orders will only be confirmed after successful payment authorization.

Shipping and Delivery

  • We currently deliver products across India.

  • Orders are processed within 1–2 business days.

  • Delivery timelines may vary depending on your location and courier availability.

  • Tracking information will be shared once your order has been dispatched.

Returns and Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy and Cancellation Policy available on our website.

Product Information

We strive to display product descriptions, images, and pricing accurately. However, slight variations may occur due to lighting, screen settings, or packaging updates.

Limitation of Liability

The Pearl Perfume shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

Privacy

Customer information collected during purchases is used solely for order processing, delivery, and customer support purposes. We do not sell or misuse customer information.

Changes to Terms

The Pearl Perfume reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon publication on the website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

By placing an order with The Pearl Perfume, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.